South Shore Mental Health offers comprehensive emergency services for children, teens, and adults.
South Shore Mental Health’s Emergency Services Program (ESP) provides in-home, community, and hospital ER-based services to children, teens, and adults who are at risk of harming themselves or others. Available 24 hours a day, seven days a week, ESP’s master’s level clinicians provide psychiatric evaluation and treatment to support and stabilize clients while transitioning them to the appropriate level of care within the community. SSMH’s Emergency Services Program includes an open, six-bed stabilization unit that offers an alternative to hospitalization for clients in need of short-term crisis intervention.
Community Crisis Stabilization
Housed within South Shore Mental Health’s Emergency Services Program in Quincy, Community Crisis Stabilization (CCS) is available to adults in need of immediate, short-term psychiatric intervention. The open, six-bed unit provides a stabilizing alternative to hospitalization and is staffed by a master’s level clinician, clinical nurse specialist, RNs, LPNs, mental health counselors, and peer support specialists. During their three- to five-day stay, CCS clients meet daily with clinicians and have access to a variety of therapeutic programs and activities designed to facilitate recovery in a safe, supportive environment.
Intensive Community Support
Also located within South Shore Mental Health’s Emergency Services Program in Quincy, Intensive Community Support (ICS) is available to adults referred by the Department of Mental Health who have lost their housing, are experiencing a need for increased support, or are transitioning back into the community from a hospital setting. Staffed by a mental health worker, the open, five-bed residential unit provides clients with stability as they connect with the resources and services needed to achieve independent living. During their stay, clients participate in structured therapeutic activities between 9:00 and 5:00, while caseworkers provide support with medication management, appointment follow up, transportation, and other daily tasks necessary to successful transition. An ICS mobile team is also available for clients in need of short-term support services within the communities where they live.
For more information, call the ESP Team at 617-774-6036 or 800-528-4890.
The office is staffed 24 hours a day, 365 days a year. Clients are encouraged to call, but walk-ins are accepted. We are located at 460 Quincy Avenue in Quincy.
The South Shore Mental Health Emergency Services Program accepts MassHealth, Free Care and most major insurance plans.